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Posts tagged as “the U.S. Department of Transportation”

Supreme Court Rejects Florida’s Lawsuit Against California and Washington Over Truck Licenses

The Supreme Court rejected Florida's bid to sue California and Washington over licenses issued to immigrant truck drivers after a fatal crash. Justices Thomas and Alito dissented, while the Trump administration has pushed for stricter English proficiency rules for commercial drivers.

Airline Passenger Complaints Reach Record High in 2022, Analysis Reveals

A new analysis has revealed that the year 2022 was one of the most disruptive for airline passengers on record, with nearly 78,000 grievances filed with the U.S. Department of Transportation, travel agents, and third-party booking sites. Frontier Airlines saw the highest rate of passenger complaints, with more than 20 complaints for every 100,000 passengers who boarded its aircraft. The Bureau of Transportation Statistics reported that the number of complaints about canceled flights, lost luggage, and customer service had surged to their highest level in years. Airlines are now working to improve their customer service and address the issues that have caused so many complaints.

Biden Administration and USDOT Crack Down on “Junk Fees” with Three Major Airlines Committing to Guaranteeing Parents Can Sit with Children Without Extra Fees.

The Biden Administration and the USDOT are working to crack down on "junk fees" by pushing airlines to improve customer service. American, Alaska, and Frontier Airlines have committed to guaranteeing that parents can sit with their children without paying extra fees. The USDOT has created a dashboard to help families determine which airlines offer this guarantee and which ones could charge extra.

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