Key takeaways:
- Tesla is recalling more than 120,000 vehicles due to doors that fail to comply with U.S. government regulations.
- Tesla is releasing an over-the-air (OTA) software update free of charge to resolve the problem.
- Tesla is urging all affected customers to update their vehicles as soon as possible.
Tesla is recalling more than 120,000 vehicles due to doors that fail to comply with U.S. government regulations. According to the National Highway Traffic Safety Administration (NHTSA), the issue affects some 2021-2023 Model S and Model X vehicles.
Tesla acknowledged the affected doors can be unlocked during a crash, which could cause the door to unlatch and open, increasing the risk of injury. To resolve the problem, Tesla has released a free software update and plans to notify car owners by mail on Feb. 17, 2024.
The defect was discovered by engineers at Tesla on December 6 while conducting side-impact tests on vehicles. As a remedy, Tesla is releasing an over-the-air (OTA) software update free of charge.
Tesla is committed to the safety of its customers and is taking all necessary steps to ensure the safety of its vehicles. The automaker is urging all affected customers to update their vehicles as soon as possible. Customers with questions or concerns can contact Tesla customer service at 1-800-Tesla.
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